CUT COSTS, LET TCI COMPUTERS of WNY TAKE CARE OF YOUR IT REQUIREMENTS

We provide ongoing and immediate technical support for your computer network, systematically managed by our IT professional support staff. These support professionals not only take care of your company’s technology on a regular basis but also implement and maintain the strategic technology plan for your company based on your business goals and budget.

TEN REASONS EVERY SMALL BUSINESS NEEDS REGULAR AND PROACTIVE SERVER AND WORKSTATION MAINTENANCE:

• Microsoft critical security updates need to be applied at least once a month.
  
• Firewall, virus and spyware protection needs regular review and management.
  
• Daily use of servers and workstations by office staff can create random network issues.
  
• Management of backup status, data selected and data testing is critical to data recovery.
  
• Proactive server and workstation standardization minimizes problems.
  
• Management of hard drive resources prevents storage issues & server crashes.
  
• Analysis of server event logs can identify issues before they create network problems.
  
• Regular optimization of server(s) and workstations to increase speed and efficiency.
  
• Proactive maintenance provides real peace of mind that someone is regularly caring for your network.
  
• Predictable monthly budget and support minimizes financial and technical surprises.
  
• Regular and systematic network support in the past has not been the norm among small companies because they typically didn’t know it was necessary. Because of this, small businesses believed that all they needed is for someone to help them “fix” what isn’t working right. They assumed that the “break-fix” computer support model is how support for computers and networks is supposed to be.
  Nothing could be further from the truth!!

SCHEDULED ON-SITE MAINTENANCE

Our scheduled on-site maintenance services enable Small and Medium sized companies to determine how, when and where we help manage their networks.

We work closely with the customer to maintain and manage complex networks. On-site support is provided to do regular servicing and preventive measures.

We arrange regular visits On-site to check for the smooth running of the network, look for problems and quickly resolve them. The level of support is determined by the client’s requirements and budgets.

PRE-PAID SUPPORT HOURS

Pre-purchase of Block Hours is ideally suited for businesses who want the security of having an IT professional on call for IT support issues when problems occur at a discounted rate.

Our Pre-paid ten (10) hour Time Block is $85.00 per hour or $850.00 for each block. Our normal hourly rate is $95.00 per hour. You can purchase as many Time Blocks as you wish.

BENEFITS:

Discounted hourly rate.
No on-site service charge.
Priority care given with Time Block purchase.
Response time within 6 hours (during normal business hours).